Keep moisture away
Full-grain leather is porous. Blot spills immediately with an absorbent cloth and never soak, rinse or machine-wash your piece.
Warranty Center
365 Days Limited Warranty
Warranty Policy
Every ZYRO piece is protected for 365 days from the date of delivery against defects in material and workmanship. Below is exactly what that promise covers.
Covered
Repaired or replaced free of charge within the warranty period.
- Manufacturing defects
- Stitching defects
- Zipper defects
- Lock defects
- Hardware defects
- Craftsmanship defects
Not Covered
Conditions outside the scope of the limited warranty.
- Normal wear and tear
- Scratches
- Water damage
- Chemical damage
- Fire damage
- Misuse
- Accidental damage
- Unauthorized repair
- Natural leather aging
Longevity Ritual
Product Care Tips
Clean with a soft cloth
Dust weekly with a dry microfibre cloth and condition with a neutral leather balm every 3–4 months to keep the hide supple.
Store dry and shaped
Rest your product in the included cotton dust bag, lightly stuffed, in a cool ventilated space — never sealed in plastic.
Avoid direct sunlight
Prolonged sun and radiator heat dry the fibres and fade the finish. Keep leather shaded to preserve its depth of colour.
Found a defect on this list?
Submit your claim with purchase information and photos — most claims are reviewed within 48 hours.
Submit Claim